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Green SaaS - Reducing the Carbon Footprint with Green Support Desks
Speaker:
Lluis Font
CEO NTRglobal
Track:Deploying Virtualization in the Enterprise
In this session, CIOs will hear how global companies and SMBs alike can assess opportunities to adopt Green Support solutions in the Cloud and make these efforts highly visible to internal and external audiences. Green Support via Cloud Service Desks with live expert human support initiatives are a win-win-win proposal: they reduce the corporate carbon footprint, they increase service levels to customers, and they significantly cut operating costs. Armed with real-world examples, the speaker will show how our industry can help reshape Green discussions beyond the manufacturing process, and offer even more evidence of the critical and strategic role service and support plays within technology firms. Technology companies are under increasing pressure to go Green. With Wall Street, environmental groups, as well as customers, stockholders, and employees all pushing Green issues with corporate executives, the trend is hard to ignore. But so far, the bulk of the attention has been on manufacturing facilities, disregarding the Green impact of other areas of the company, including IT services and customer support.
Speaker Bio: Lluis Font is responsible for all aspects of the NTRglobal business. Under his leadership and because of his focus on meeting customer needs, he has doubled revenue year-over-year since 2002. More than 17,000 businesses in 60 countries subscribe to NTRglobal on-demand solutions for remote support with NTRsupport and remote administration and IT task automation with NTRadmin. Before taking the reigns at NTRglobal, Font held numerous executive positions with top consulting companies, including Price Waterhouse, He wasl also CEO of AGM, The Global Company, one of Spain's biggest Internet consulting firms, where he grew revenues from 3 million Euros to 15 million Euros in one year.
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expires May 18th, 2009
Sponsorship Opportunities
SYS-CON's International Cloud Computing Conference & Expo series, now in its second year, is the leading event covering the booming market of Cloud Computing for the enterprise. This industry-leading event now comes to Europe, and Cloud Computing Expo Europe 2009 will be co-located in Prague with our Virtualization Conference Europe 2009. This combined event will surely deliver the #1 i-technology educational and networking opportunity of the year for leading Cloud-oriented technology providers.
• Directors of Infrastructure
• Storage Architects
• Chief Systems Engineers
• Storage Architects
• Infrastructure Architects
• Network Services Administrators
• Directors of IT Operations
• Asset Planners
• Database Administrators
Cloud Computing Bootcamp
Introducing at Cloud Computing Expo Europe 2009 for the first time outside of the USA our full one-day, immersive "Cloud Computing Bootcamp" - led by developer-entrepreneur Alan Williamson, Founder of Blog-City.com and creator of the OpenBlueDragon CFML runtime engine.
Cloud Computing Bootcamp is free with your Golden Pass Registration.
View the full one-day schedule for May 19 in Prague
Video Coverage of Cloud Computing Expo
Brian Stevens: The Opening of Virtualization
Jon Wallace: User Environment Management – The Third Layer of the Desktop
Brian Duckering & Ken Berryman: Managing Hybrid Endpoint Environments
Preeti Somal: Game-Changing Technology for Enterprise Cloud and Applications
Conference Media Sponsor: Cloud Computing Journal
Cloud Computing Journal aims to help open the eyes of Enterprise IT professionals to the economics and strategies that utility/cloud computing provides. Cloud computing - the provision of scalable IT resources as a service, using Internet technologies - potentially impacts every aspect of how IT deploys and operates software.
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